Delivery Policy

Once an order is placed online, it cannot be changed or cancelled.

Delivery time is approximately 45-65 minutes (unless otherwise advised) and is subject to weather and traffic conditions (and busy periods).

Minimum order is £15 for delivery. A £3 delivery charge applies for orders within a 3 mile radius of our delivery hub.

Customer information is collected for the purpose of processing your order for our services. You agree that by disclosing your information to us, we may a create a database record about you on our database.

Menus, Items, Prices and Descriptions may change anytime without notice.

Shahi Nan will not accept responsibility or liability for any illness, injury, food allergies or symptoms you may incur from using this service.

Shahi Nan reserves the right to refuse a refund or replace meals that have been tampered with and / or eaten by the customer (you), or have been incorrectly ordered by the customer (you).

An approximate delivery time is quoted at the time of ordering. By using our service you must acknowledge that: Shahi Nan does not in any way guarantee a delivery time.

(b) All delivery times quoted by Shahi Nan to the customer (you) is subject to weather and traffic conditions, and other factors such as peak times though Shahi Nan will try its best to plan ahead.

If Shahi Nan finds you have provided misleading information to us, whether it be fake or stolen credit card details, bogus delivery addresses or surnames, we reserve the right to forward your details on to Police and refuse delivery.

Shahi Nan reserves the right to refuse delivery to any group or individuals who are abusive.

Any customers who order meals through us, then refuses to pay for it once delivered will have their details immediately forwarded onto Police, and will be prosecuted to the full extent of the law.

Shahi Nan is a trading name of Shahi Nan Kabab HSS Ltd registered in England and Wales. Registration No. 10664521

Trading address: 88 High Street, Southall, UB1 3DB.

Registered office address: 113 Crawford Street, London, W1H 2JG